Repair and Service of Agilent 8164A Lightwave Measurement System

The Agilent 8164A Lightwave Measurement System is a crucial instrument for telecommunication, photonics, and fiber optics professionals.

As a complex and sophisticated piece of technology, it requires professional maintenance and repair services to uphold its exceptional performance and extend its lifespan. Our specialized service and repair for the Agilent 8164A Lightwave Measurement System provide exactly that.

Our highly trained and skilled technicians have vast experience dealing with Agilent devices. They possess the necessary technical know-how to effectively diagnose and fix any problem your Agilent 8164A might encounter. From minor adjustments to major repairs, we offer a full suite of services to keep your device running smoothly and accurately.

To ensure the highest accuracy in optical testing, our service includes comprehensive calibration for all the components of your Agilent 8164A Lightwave Measurement System. Utilizing advanced tools and following strict calibration protocols, we ensure that your system’s tunable laser source, power sensor module, and every other part of the system deliver precise and consistent results, as expected from a top-tier Agilent device.

In addition to the technical aspect, we understand the importance of time efficiency in your operations. With this in mind, we offer a fast and responsive repair service. Our team is dedicated to minimizing downtime, aiming to diagnose and resolve issues swiftly, without compromising the quality of service.

In case of major repairs, we offer a loaner program (subject to availability) to ensure your work doesn’t halt. We will provide you with a similar device to keep your operations running while your Agilent 8164A is under repair.

We also provide preventive maintenance services to help you avoid future complications and unexpected downtime. By performing routine checks, cleaning, and small adjustments, we ensure your system performs optimally and prolong its useful life.

Your Agilent 8164A Lightwave Measurement System is an investment, and we are committed to helping you protect it. Our comprehensive repair and service options come with transparent pricing, no hidden fees, and a satisfaction guarantee. We provide detailed service reports, making it easier for you to keep track of the repairs and maintenance done on your device.

Steps to getting your 8164A fixed:
1) Fill our RMA form here, and ship us your defective 8164A
2) We will perform free evaluation and quote you with lead time
3) You will accept or decline the repair
4) We will repair and or return your 8164A

This system, known for its versatility and precision, is crucial in advanced photonics labs for various lightwave measurements. Our services ensure that your system performs accurately, leveraging its full capabilities for all module configurations.

Service and Calibration Offerings Include:

1. Module Configuration and Installation:
   • The Agilent 8164A/B system accommodates one back-loadable tunable laser module and up to four front-loadable modules. We provide expert assistance in configuring and installing these modules, including the Agilent 81672B tunable laser and various other module types like DFB source modules, power sensors, and optical switch modules.
2. Comprehensive Module Calibration:
   • Each module type—from tunable lasers to fixed wavelength laser sources and attenuators—requires specific calibration to ensure precision and repeatability in measurements. Our calibration procedures adjust and verify the performance of these modules to meet stringent industry standards.
3. Compatibility and Upgrade Checks:
   • We ensure that all modules, including those designed for the HP 8153A Lightwave Multimeter, are fully compatible and functioning optimally within the 8164A/B mainframe. This includes checking for software and firmware updates that enhance module interoperability and system functionality.
4. System Functionality Testing:
   • After module installation and calibration, we conduct thorough system functionality tests. This includes testing the integration of the tunable laser modules, power sensors, return loss modules, and optical switch modules to ensure seamless performance across all operations.
5. Troubleshooting and Repairs:
   • Our service includes detailed diagnostics and troubleshooting for any issues that arise with the Agilent 8164A/B system. Whether it’s a hardware malfunction or a software glitch, our team is equipped to handle and resolve these problems swiftly to minimize downtime.
6. Training and Support:
   • We offer training sessions and detailed support for your team to fully leverage the capabilities of the Agilent 8164A/B system. This ensures your staff is proficient in using the system and its modules, enhancing productivity and measurement accuracy.
7. Preventive Maintenance:
   • To prolong the lifespan and enhance the reliability of your Agilent 8164A/B Lightwave Measurement System, we offer preventive maintenance services. This includes regular checks and routine maintenance tasks to prevent common issues and maintain optimal performance.